CrySoothe Support

No alert arrived

Check that monitoring is active, both phones are online, notifications are allowed, battery restrictions are disabled for CrySoothe and Do Not Disturb is not blocking alerts.

Baby phone shows an error

Stop monitoring, confirm microphone permission, close other apps using the microphone, then start monitoring again.

Pairing failed

Create a new code on the Baby phone. Codes are single-use and expire after five minutes.

Safety

Keep the phone and charging cable outside the crib and out of the child's reach. CrySoothe is not a medical device.

Contact

Email 4rever.slava@gmail.com for support or privacy requests.

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